LogoRetailPhone
Settings

Location settings

Change a shop's name, address, logo and default voice, or remove it.

These settings apply to the location you're working on. Check the name at the top of the sidebar first.

Sidebar → Settings → Location

The Location settings screen with the logo, location name, address and default voice

General

SettingWhat it does
Location logoShown beside this location in the app. Each location uses your organization's logo until you give it one of its own.
Location nameHow this shop appears in the location switcher, up to 25 characters.
AddressThe shop's street address. It also sets the time zone used for call and voicemail times, so it's worth getting right even if customers never see it.
Default voiceThe voice new phrases at this location start with. Existing phrases keep the voice they already have.

Make your changes and select Save.

Changing the default voice doesn't re-record phrases you've already written. To change one of those, open it under Phrases and pick the new voice there.

Delete a location

Open the Danger zone tab and select Delete location.

The Danger zone tab with the Delete location control

Deleting a location permanently removes its numbers, lines, menus, phrases and voicemail. It cannot be undone. If you want to keep a phone number, move it to another location first — see Numbers.

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