Day to day
Call history
A record of every call your phone system handled, with search and filters.
Use Call history to find a missed caller's number, check whether a call was answered, or see how busy a particular day was.
Sidebar → Call history
What you'll see
| Column | Meaning |
|---|---|
| Received | When the call came in, in this location's time zone. |
| From | The caller's name, when the phone network supplies one, and their number. |
| To | Which of your numbers they called. |
| Duration | How long the call lasted. |
| Direction | Inbound (to you) or Outbound (from you). |
| Disposition | How the call ended: Answered, No Answer, Busy or Failed. |
If a call went to voicemail, a voicemail button appears on the row. Select it to jump to that message in Voicemail.
Find a call
- Search history matches a caller's name or number.
- All numbers narrows to one of your own phone numbers.
- From and To set a date range.
- All dispositions shows one outcome only, for example calls nobody answered.
- All directions shows only inbound or only outbound calls.
- Reset clears every filter.
Select a column heading to sort by it, and select it again to reverse the order.
Move through the list
Use Previous and Next below the table, and change how many calls show on a page.
New calls take a few minutes to appear. Select Refresh to check for the latest.